"ONE OF A KIND UNIQUE CANDLES .... MADE TO ORDER"
"ONE OF A KIND UNIQUE CANDLES .... MADE TO ORDER"
ALL SALES ARE FINAL
Merchandise is only eligible for credit if defective or damaged upon delivery. You must contact us within 3 business days after receiving your order, please expect that we will request a photo of the defective or damaged products in order to file a claim with USPS. We may also ask you to return the damaged or defective item to us. We will not b responsible or reimburse for any shipping cost. If it is determined that the product is damaged or defective we will credit your account with us in the amount of the said product.
We do not refund monies or make exchanges if a fragrance is not to your liking or if you feel the fragrance is not strong enough. Please remember that cure time is a real thing, if your wax does not smell strong enough upon delivery, give it some more time to cure.
CHANGES OR ADDITIONS TO ORDERS
Please be sure your order is complete and as you want it, we CAN NOT make changes or add to orders once they have been processed and finalized. There can be NO exceptions to this rule, thank you for understanding! Once and order has been placed and processed we are unable to cancel that order.